Personalised products terms and conditions are as follows.

Custom-printed or HTV items are non-returnable unless faulty, as they are exempt from standard consumer cooling-off rights. Orders cannot be cancelled or amended once production begins, and customers are responsible for ensuring artwork, spellings, and sizing are accurate before submission.

• Returns and Refunds: Goods customized to specifications cannot be returned unless they are faulty, damaged, or incorrect upon arrival.

• Order Accuracy & Approval: Customers are responsible for errors in uploaded artwork, spelling, or sizing. Proofs should be checked carefully as mistakes in approved designs will not be refunded.

• Copyright and Artwork: Customers must hold the rights or permission to use any artwork/logos submitted. The customer takes full responsibility for copyright infringement.

• Production Variations: Slight variations in color (due to ink/screen differences), design positioning (up to 100mm) and apparel sizes may occur and are not grounds for rejection.

• Ownership of Goods: Goods remain the property of the supplier until paid for in full.

• Delivery and Lead Times: While suppliers aim to meet deadlines, they are not usually responsible for delays, and notifications of damage/shortages must be made within 48 hours.

• Customer-Supplied Garments: If providing your own clothing for customization, the supplier is not liable for damage to items during the printing/HTV process.

It is essential to review this policy prior to purchase, as these terms are legally binding upon placing an order.

Kind regards,

Evans Vinyl and Prints team.